- Close contacts are those with whom you had face-to-face contact for at least 15 minutes or those who had direct contact with secretions or bodily fluids of a confirmed case of COVID-19.
- Such close contacts must follow the instructions of this page.
- Last updated: 08 May 2020: hygiene policy
Coronavirus SARS-CoV-2 causes the disease COVID-19 (Coronavirus Disease 2019). On 11 March 2020, the World Health Organization WHO declared the worldwide spread of COVID-19 a pandemic. The Robert Koch Institute has assessed the risk level for Germany as high overall (as of 26 March 2020).
The management of Heinrich Heine University (HHU) has set up a task force which meets regularly. In addition, the University’s management is in constant contact with the faculties, the central facilities, the university management and the management of Düsseldorf University Hospital (UKD) and continuously re-assesses the situation following the recommendations made by the Robert Koch Institute (RKI), the local Düsseldorf health authorities and the State and Federal Ministries of Health.
As with other respiratory pathogens, an infection with the novel coronavirus can lead to symptoms such as coughing, rhinitis, sore throat, fever and newly occurring shortness of breath; some patients may also suffer from diarrhoea. Sense of smell and/or of taste may also be affected.
In some patients, the infection appears to take a severe course, leading to respiratory problems and pneumonia. Deaths have so far occurred mainly in elderly patients and/or patients with pre-existing, chronic health conditions.v
According to the local Düsseldorf health authorities, there are currently no specific precautions to prevent infection with the novel coronavirus. However, it is always advisable to observe the standard hygiene measures, as is necessary in the case of influenza, which is also transmitted by droplets. According to the Robert Koch Institute, the most effective ways to protect yourself and others against infection with coronavirus include:
- Wash your hands more frequently: with soap and water (for approx. 20 seconds).
- Cough hygiene: do not cough openly into a room and do not cough into your hand. Cover your mouth and nose with your bent elbow.
- Keep a distance of about 1 to 2 metres from other people.
- Do not shake hands with or hug other people.
These measures are advisable everywhere and at all times, also in view of flu infections.
If you feel ill yourself and are unsure what is wrong with you, you should first call your family doctor or the on-call doctor (using the telephone number: 116117) and discuss how to proceed. The family doctor is the first point of contact. All general practitioners have been informed by the “Kassenärztliche Bundesvereinigung” about what to do. It still applies that people with symptoms that indicate a viral disease should not go to see their doctor spontaneously, without prior notification by telephone, in order to avoid the spread of infections.
The state capital of Düsseldorf has set up a hotline for all citizens and for everyone working in the city: 0211-8996090. The specially trained team carries out a standardised query developed by the Robert Koch Institute. If it turns out that a caller needs to be tested for the virus, an appointment can be made at the central diagnostic facility (Witzelstraße 54-56), the drive-in test centre or the mobile pap test service of the city of Düsseldorf.
[Update: 30 March 2020]
If you had close contact with a person infected with SARS-COVID-19 while working at HHU or in your personal environment, please observe the information below:
Did you have close* contact with a person who has contracted SARS-CoV-2?
Then please contact your supervisor and observe the following information:
- Fact sheet Kontaktpersonen (Download)
- Fact sheet Symptomkontrolle (Download)
- Form Ermittlung Kontaktpersonen (Download)
If you have any questions, please contact .
Did you have contact with a person infected with SARS-CoV-2 (no close contact, see below)
a person who had contact with a person infected with SARS-CoV-2
a person who is suspected to have contracted SARS-CoV-2?
If you do not know how to react, please contact .
* Definition of close contacts:
* Persons you talked to face-to-face for at least 15 minutes cumulatively, e.g. during a conversation/meeting. These persons can be members of your immediate work team, your partner or other persons living in your household.
* Persons with direct contact to human secretions or bodily fluids, in particular respiratory secretions of a confirmed COVID-19 case, such as vomit, through mouth-to-mouth resuscitation, persons who have been coughed or sneezed at, etc.
The Robert Koch Institute has published a list of people who have a higher risk of becoming seriously ill from COVID-19 as well as information as to what these persons can do to avoid contracting the disease.
The group of people with a higher risk includes:
- Older persons; the risk increases steadily from the age of 50.
- Persons with underlying health conditions such as cardiovascular diseases, diabetes, chronic diseases of the respiratory tract, the kidneys or the liver and cancer patients.
- Persons with compromised immune systems.
A new hotline of the city of Düsseldorf has been set up - for all citizens and for everyone working in the city: 0211-8996090. The specially trained team carries out a standardised query developed by the Robert Koch Institute. If it turns out that a caller needs to be tested for the virus, an appointment can be made at the central diagnostic facility (Witzelstraße 54-56), the drive-in test centre or the mobile pap test service of the city of Düsseldorf.
The state government of North Rhine-Westphalia has introduced a new coronavirus service hotline for its citizens: 0211-91191001.
On 5 March, the University informed all employees about coronavirus and the resulting disease, internal university regulations and gave helpful information about how to behave to avoid infection.
The event was recorded:
On 16 March HHU and University Hospital experts gave a briefing on the current state of affairs in the coronavirus crisis and answered questions. On the panel were: Prof Dr Dr Frank Schneider, Chief of Medicine UKD; Prof Dr Anja Steinbeck, HHU President; Prof Dr Jörg Timm, Institute of Virology; Prof Dr Klaus Pfeffer, Institute of Medical Microbiology and Hospital Hygiene; Prof Dr Detlef Kindgen-Milles, Medical Director Interdisciplinary Surgical ICU; Dr Björn-Erik Ole Jensen, Department of Gastroenterology, Hepatology and Infectiology; Dr Susanne Kolbe-Busch, Head of Hospital Hygiene
[Updated on: 19 June 2020]
On these pages you can download a briefing describing safety measures to be taken against the coronavirus as well as several leaflets addressing various topics.
To the downloads:
- Briefing Safety Measures Coronavirus (SARS-CoV 2) [Download PPTX] [Download PDF]
- Hygiene measures for office work [Download PDF]
- Hygiene measures for exam supervisors [Download PDF]
- Briefing Research Work in Laboratories under COVID-19 conditions [Download PDF] – as of 27 August 2020
- Experimental practical work during COVID-19 [Download PDF] – as of 27 August 2020
- Interaction with contacts of infected persons [Download PDF]
- Instructions for making your own face mask [Download PDF]
In case of further questions on hygiene measures, please write to .
We’ve prepared a poster with important information on how to avoid infection with coronavirus. It has been distributed across campus and can be downloaded as a PDF file
If you need a printed copy, please contact the Events and Marketing Service Unit.